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Handmade in Los Angeles since 1950Free US shipping $99+Oprah’s gift guide

Concierge & Customer Service

Questions about an order, a delivery or a gift? Call, chat or write to us, and a concierge will reply within 24–48 hours.

(310) 826-3380
Concierge replies
24-48 hoursMonday to Friday
Your orders
Track or reorderStatus, tracking and ordersSign in
In Los Angeles
Curbside pickupSkip the shipping waitHow pickup works
Custom orders
From 50 unitsAbout a two-week turnaroundCustom and bespoke
Free shipping
Over $99Continental US ordersShipping and handling
Compartes chocolate bark and a strawberry topped chocolate bar in crystal dishes on a dark table with plums and delphinium

Visiting, contacting and getting help

Visit

5735 West Adams Blvd
Los Angeles, CA 90016

Curbside pickup only. We do not offer walk-in shopping or factory tours.

Open in maps

Reach us

Call
(310) 826-3380
Email
concierge@compartes.com

Monday to Friday, 10am–5:30pm PT.

A concierge typically replies in 24-48 hours, Monday to Friday.

How can we help you?

Not sure what to send? Tell us the occasion and we will help you choose.

Want an answer now? Théo, our concierge assistant, covers shipping, gifting, custom orders and more.

Curious how it is made? Every box is finished by hand in our Los Angeles atelier.

Inside the atelier
Compartes chocolate dipped orange peel gift box on a silver tray at a wood dining table with white poppies
For a gift

Gift concierge

Not sure what to send. Tell us the occasion, the budget and the date, and a specialist will help you choose.

Compartes designer chocolate with a blue wave pattern in a red velvet silver shell box on vintage recipe cards
For business

Corporate and bulk

Branded chocolate, client gifts and orders that ship to many recipients at once, coordinated end to end.

Compartes corporate custom chocolate gift boxes, branded sleeves for fashion, media and hospitality clients on dark wood
Made for you

Bespoke and custom

Your logo, artwork and colors on our chocolate and packaging, designed with our chocolatiers.

Helpful links

Quick answers

Send an Inquiry

Tell us a little and the right specialist will typically reply in 24-48 hours, Monday to Friday.

What can we help with?
Secure & confidential
concierge@compartes.com +1 310 826 3380

Good to know

Common questions

How can I track my order?
You will receive tracking by email as soon as your order ships. You can also sign in to your account to see status and past orders, or email concierge@compartes.com with your order number.
Can I pick up my order?
Yes. Order online, choose Compartés (Curbside) at checkout, and collect it in Los Angeles. Pickup is free and you do not need to leave your car. Our curbside pickup page has the address, hours and directions.
When will I hear back?
Our concierge typically replies in 24-48 hours, Monday to Friday. For urgent or date-certain requests, call (310) 826-3380.
Do you ship in warm weather?
Yes. Every order ships under our No Melt Guarantee, packed with ice and timed around the weather. If anything arrives melted, we replace and reship it.
What is the custom minimum?
Standard custom orders start at 50 units with about a two-week turnaround. Fully bespoke projects start at 1,000 units.
Can I add a gift message?
Yes, you can add a personal note at checkout. For larger or branded gifts we also offer custom cards and packaging.
Vegan or gluten-free options?
Many of our bars are vegan and gluten free. We are not kosher certified, so we cannot confirm kosher status, and our team is happy to help with any specific dietary need.

More in shipping and handling, and in our return policy.