Privacy Policy

Updated August 20, 2012.

This website ("Compartes.com") is owned and operated by Chocolate Is Art LLC. Compartes.com recognizes the importance of maintaining the privacy of our customers ("Customers"), registered members ("Members") and other website users (collectively "Users"), and we have posted this privacy policy ("Policy") to describe our practices regarding the collection and use of information gathered through compartes.com. This Policy applies only to Users accessing compartes.com from within the United States. We may from time to time update this Policy and invite you to review this page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of compartes.com and will replace any prior Policies.

Note: You must be a U.S. resident 18 years or older to register as a Member or use compartes.com.

Compartes collects customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting our website, or providing your information to us, you are accepting the practices described in this privacy policy.

You agree to this Policy by displaying, using or accessing the Compartes Website, by registering for an account at the Compartes Website, by placing an online order for any product or service provided by Compartes, by requesting a Compartes catalog, by submitting any information or other material via the Compartes Website, or by allowing or authorizing any person to do any of the same on your behalf or for your benefit. If you do not agree with this Policy, please do not register an account on, use, or authorize another on your behalf to use, the Compartes Website or any such services or features. Questions and concerns regarding this Policy should be directed by e-mail to chocolate@compartes.com

 

PRIVACY POLICY

 

Compartes Chocolatier takes the privacy of our customers very seriously. We value our customers and respect your privacy. We collect information about you through our Website in an effort to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency, except that we may share your information under certain circumstances with outside consultants or companies, but only for the purpose of enabling those consultants or companies to help this site function or assist us in our business. This Privacy Policy only covers information collected through this Website, and does not cover any information collected offline by us, including information collected by our 3rd Party Wholesale Retail partners.

 

This Privacy Policy describes the Personal Information we collect about you, why we collect it, how we use it and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect and use certain information.

TYPES OF INFORMATION COLLECTED

 

What we collect and how we use it: The phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc.

You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. If we do collect such personally identifiable information, we typically use it for the purpose of enabling us to contact you directly, for contests and for promotions for example. The following are some examples of how such information might be collected and used:

EMAIL NEWSLETTER / MARKETING

 

Our email newsletter is used to communicate new product availability, store events, promotions and discounts. If a user requests to receive our email newsletters, they need to provide a valid e-mail address. Real names need not be used to request newsletters. At various points on our websites, you have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online or update your account, place an order online or by phone, make a customer service inquiry, opt-in to receive our emails, shop online, request a catalog, participate in a sweepstakes, contest, promotion or survey, you may automatically be added to our email list and receive marketing or promotional information from us. Compartes will not share your email address third parties or with anyone outside of Compartes. Email addresses are only used for direct marketing communications to our customers.

CONTESTS AND PROMOTIONS

 

Email addresses that are submitted for entry in a contest or sweepstakes are used for the purpose of determining and notifying a winner. We may also use the email address to send follow up newsletters. You may, at any point of time, inform us that you are no longer interested in receiving our newsletter, and we will remove your e-mail address from further mailings. Once a prize is awarded in any contest or sweepstakes, information related to the winner will be maintained for internal administrative and auditing purposes.

PURCHASING COMPARTES PRODUCTS

 

When purchasing Compartes products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site as a guest.

OPTING OUT

 

How you can access, change, or delete your information and preferences: We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending your written request via email to info@compartes.com, or via postal mail to Compartes Chocolatier 912 S Barrington Avenue Los Angeles CA 90049.. You may also contact us at 310.826.3380. Please provide your full name, mailing address, email address, and phone number when making this request.  Include your email address, full name, and specifically what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.

COOKIES

 

Compartes may use cookies from time to time. A cookie is a unique text file that a web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. Compartes may use cookies to personalize pages you view, mark or unmark links, or to remember your preferences. If you do not want Compartes to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our web site.

WEB SITE ACTIVITY

 

We may track domain names, IP addresses, browser types, resolution, etc. from people who visit our site. We use this information to track aggregate traffic patterns throughout Compartes Web site. Such information is not correlated with any personal information.

SSL SECURITY

 

Your Compartes account information is password-protected for your privacy and security. Compartes will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information. In addition, when you submit sensitive information via the checkout on our web site, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.

LINKS TO THIRD PARTY SITES

 

Please be aware that our site may contain links to other sites hosted by third parties. Compartes does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

 

CHILDREN 

The Compartes Website and the functions and features we offer are not intended for use by children or minors. We ask that children and minors not use the website without their parents' guidance and only after their parents have fully reviewed the terms applicable to such use, including the contents of this Policy and our Terms and Conditions and agree to be bound by them.